Frequently Asked Questions
How can I contact Personalized Cause?
You can call us at 866-MYCAUSE (866-692-2873) or email us at requests@personalizedcause.com
How do I know my transaction will be safe?
Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers.
What is the story behind Personalized Cause?
Personalized Cause was born from a family's struggle with lupus, an autoimmune disorder that causes the immune system to attack the body's own healthy cells. At the present time, lupus has no cure. Rather than feeling helpless, Personalized Cause was created to make a difference by bringing awareness to lupus in addition to other diseases that affect so many.
With the success of the awareness ribbon in bringing AIDS and breast cancer to the mainstream, Personalized Cause took the concept two steps further. First, Personalized Cause designed high-quality awareness pins in a rainbow of colors to represent a multitude of different diseases and causes, bringing lesser known afflictions to the forefront. In light of the very personal nature of disease and the tremendous impact it has on a person, their loved-ones and friends, Personalized Cause then provided a space on the pins to be personalized with a name, date or message.
Through the sale of its products, Personalized Cause hopes to raise awareness and compassion, and help to fund the fight against disease, benefitting cause-related, mission-driven organizations.
What products do you offer?
Personalized Cause offers premier jewelry-quality pins that make a personal statement. Pins come in a rainbow of colors representing different diseases and causes. Personalized pins allow for engraving with a name, date or message, serving as a constant reminder to the individual wearing it, as well as to those around them. Personalized Cause also offers silicone wristbands and car magnets. Our car magnets can be personalized with a name, date or message.
Which items can I personalize?
We offer two versions of pins, personalized and non-personalized. You can personalize the personalized awareness pins. You can also personalize the magnets with a name, date or message. Upon check-out, you will be prompted to personalize your purchase.
Can I order pins in bulk?
Yes. Because this is considered a special order, please call us at 866-MYCAUSE (866-692-2983) for pricing and lead-times. Minimum order for bulk purchases are 50 personalized pins and 100 non-personalized pins.
How long does it take to get my order?
All items are shipped within a few business days. If you need your item immediately, please call us at 866-MYCAUSE (866-692-2873).
How can I use Personalized Cause for my fundraiser?
Personalized Cause products are a great way to raise funds for your cause, event or non-profit organization. Contact us at 866-MYCAUASE (866-692-2873) for more information and for volume discounts.
How can I purchase Personalized Cause awareness products?
You can purchase Personalized Cause awareness products online, by telephone at 866-MYCAUSE (866-692-2873) or by mail. Our mailing address is: Personalized Cause, PO Box 74163, San Clemente, CA 92673.
How can my business or organization partner with Personalized Cause?
Personalized Cause is happy to partner with businesses and organizations, both on a marketing and promotional level. Please contact us by email or by phone at 866-MY CAUSE (866-692-2873) to discuss your particular needs.
We are always happy to have you link your site to ours to promote your particular cause.
Please note that permission to reproduce our photographs and images is required before use.
Are your products guaranteed?
Personalized Cause wants you to be fully satisfied with your purchase. If you are not happy with your purchase, you may return it within 30 days of the delivery date for a full refund minus delivery charges and other charges that may apply. Please include your reason for return.
Please note: Customized items and special orders cannot be returned. If there is a problem with your order, or your order is damaged or defective, please contact us immediately.
